Pay/View Your Bill Online

Pay and view your bill for Austell Natural Gas System through our online payment system. Create an account or make a one-time payment. You can also pay by mail, through Western Union Bill Pay, deposit at our main office, make a payment by telephone or through your bank.

For questions, call (770) 948-1841

Reading and Understanding Your Bill Statement


English   Español  

How to Use Paymentus

To create a user profile:

  • Click Register Now under the Login heading
  • Enter a valid email address
  • Enter a password
  • Click Login
Create an Account

To make a one-time payment, have your account number ready and follow the link below.

Make a Payment

Ways to Pay


Pay or review your bill online. Pay using your credit card, debit card, ATM card, e-check, PayPal or Venmo on our secure server. You must have your account number and billing zip code to access the online payment server.

Western Union Bill Pay

Visit Western Union Bill Pay locations to make your payment safely and securely. Locally those sites include Walmart, Publix, Food Depot, Talpa Supermercados, Kroger and Walgreens. (Austell Gas System is not affiliated with and does not endorse or promote any of these below listed companies.)

By Mail

Customers may submit payments by mail in the envelope provided with their monthly bill. It is highly recommended that customers mail their payment 4-5 business days prior to the due date in order to avoid any late fees or disconnect fees. Cash should not be sent through the mail.

Payment Kiosk and Night Deposit at Our Main Office

Available 24 hours a day. Pay your Gas Bill by using the payment kiosk. Customer account number or bar code is required for access. Billing zip code will be used for verification purposes. Cash, Check, Debit and Credit cards are accepted.

Payments received after 3:00 p.m. using the night deposit will be posted the next business day. Walk-in service is not an option.


Payments may be made via telephone by calling 770-948-1841, option 2. The system will walk you through all the necessary steps in order to pay your bill. You must have your account number to make payments over the phone.

Bank Payments

Make secure payments by using the bill pay option at your financial institution. Simply contact your financial institution to set this up and send payments to Austell Natural Gas System. 

Questions? Get in Touch

Call Now